Brain Bites - Empathy: The Key to Active Listening (Spanish)
Course Description
Demuestre que está escuchando activamente utilizando la empatía Probablemente hayas escuchado que la empatía se describe como "sentir el dolor de alguien", pero ¿Y si eso no es útil o posible? La empatía es una habilidad importante para mejorar la escucha activa y hacer que quienes lo rodean se sientan escuchados. Al final de este curso, podrá explicar y practicar la empatía al notar el lenguaje corporal, la voz y el tono. Aprenderá a comunicar la conciencia de lo que otra persona siente y a ser un mejor oyente activo utilizando la empatía. Los cursos de micro aprendizaje Bocados de Saber son ricos en información y transmiten temas importantes con una atractiva combinación de video y animación. Con lecciones en video de 5 minutos y cursos de 30 minutos o menos, Bocados de Saber es la herramienta perfecta para educar a la ajetreada fuerza laboral actual.
Learning Objectives
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Course Applies To:
This course can be used for CE or applies to the State Licenses and Professional Organizations listed below.
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Subject Matter Expert: Bigger Brains
Biography
In 2009, Bigger-Brains founder Chip Reaves was tasked with creating an online training platform for Computer Troubleshooters, a global franchise network. As is the case with most companies, some of the training content was unique to their business, but others (Quickbooks, Online Marketing, Microsoft Office, etc) could be used by many companies. Frustrated with the poor quality, high prices, and lack of selection in the eLearning marketplace, Chip brought together a team to research the characteristics of effective training. The result is Bigger Brains’ “Uniquely Engaging” teacher/learner format, which replicates the dialogue, interaction, humor, and personal connection of traditional classroom training with the “always available” convenience and searchability of eLearning. Today Bigger-Brains continues to create the “Absolute Best Online Training” from our studios in Anderson, South Carolina.